New cruise operator Pearl Expeditions’ launches website
July 23, 2025
April 2, 2020
Virtuoso CEO declares travel advisors “unsung heros” in times of crisis
Virtuoso CEO Matthew D Upchurch has spoken of the responsibilities travel advisors should provide clients during a time of turmoil. Addressing the current global travel slump induced by the coronavirus pandemic, the luxury travel expert says its crucial clients are aware that travel has not stopped, but only paused for an indefinite period. Upchurch says offering a “calming voice of reason” and being a trusted partner during difficult times leads to loyalty, a proposition that eludes online channels.
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