March 24, 2023
New global contact centre and reservation system soon to debut
Azamara has opened a brand-new global Contact Center in Wichita, Kansas, simultaneously launching an updated website and Azamara Connect trade portal. The new platform sees the highly-anticipated debut of Azamara’s new and seamless reservation system, previewed previously by LATTE here.
Read More…March 14, 2023
Multi-day blackout period for changes to existing reservations
Azamara is advising travel partners of a website relaunch, aimed at making the platform a “one-stop shop for booking cruises, shore excursions, pre/post land programs, and onboard packages.
Read More…February 7, 2023
Boutique cruise line flags ‘black-out period’ due to booking system transition
Azamara is forwarning travel advisors that the move from its existing reservation system to the Versonix Seaware platform will require a “black-out” window of three days for online bookings towards the end of February.
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