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Australian Competition & Consumer Commission

  • ACCC approves Virgin Australia, Qatar Airways alliance

    March 28, 2025

    Australian competition watchdog grants aviation alliance green light for 5 years

    The Australian competition watchdog today announced it has granted authorisation to Virgin Australia and Qatar Airways to allow them to engage in cooperative conduct under an integrated alliance for five years. The arrangement will double the frequency of flights currently operated by Qatar Airways alone between Doha and major Australian airports.

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  • Qantas cops $100m fine for misleading travellers

    October 8, 2024

    Federal Court orders Australian carrier to promptly pay massive penalties to pax

    The Australian Federal Court today ordered Qantas to pay $100 million in penalties for misleading consumers by offering and selling tickets for flights it had already cancelled, and failing to inform existing ticketholders promptly of its decision.

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  • Qatar Airways eyes 25% stake in Virgin Australia

    October 1, 2024

    Strengthened alliance would see new Virgin Australia flights added to Doha

    Qatar Airways Group has agreed to acquire a minority equity stake (25%) in Virgin Australia (from owner, Bain Capital) in a move that will give the Gulf carrier additional capacity into the lucrative Australian market. In a joint statement today, the Qatari and Australian airlines confirmed plans to strengthen their existing alliance even further, with new non-stop flights to Doha enhancing competition with rival partner airlines, Qantas and Emirates through Dubai.

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  • APT to offer higher refunds for COVID-19 cancellations

    March 10, 2021

    Australian travel company revises and reduces pandemic related penalties

    The Australian Competition and Consumer Commission has announced that APT and Travelmarvel have agreed to slash their COVID-19 cancellation charges to provide impacted customers with higher refunds.

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