Home » Crystal overhauls commission structure with earlier payments
Cruise

Crystal overhauls commission structure with earlier payments

The cruise line will now pay out commissions earlier than ever before

Last Updated

February 12, 2025

Crystal has announced a new payment structure that will pay travel advisors commission on all cruise bookings earlier than ever before, with the change effective immediately.

Under this revised policy, advisors will now receive their commissions 50 days before departure for cruises under 40 nights, and 90 days prior for longer voyages, provided the bookings are fully paid and fall within the cancellation penalty period.

For bookings made with Crystal’s 20% Explorer Fare, commissions will be paid within 30 days of the final payment.

“Travel advisors are at the heart of our success, and we recognize the importance of providing them with the financial support they deserve — faster,” Crystal Senior Vice President of Trade Sales Americas UK & EMEA Matias Lira said.

This updated commission payment policy will also apply retroactively to existing qualifying bookings. Standard bookings will see payments processed within 30 days, while

Explorer Fare bookings meeting the criteria will be paid in the coming months.

Advisors seeking more information can reach out to their Crystal representative or visit the cruise line’s travel advisor portal.


Subscribe to LATTE Cruise’s free eNewsletter to keep up to date with everything in the luxury cruise space.